Privacy Policy

  Last Updated: March 19, 2025  |    Fluid Power And Control Corpo

This Privacy Policy describes how Fluid Power And Control Corpo ("we", "our", or "us"), a manufacturer of hydraulic cylinders, pneumatic cylinders, continuous casting machines, and related industrial equipment, collects, uses, and protects information provided by visitors to our website www.fluidpowercontrol.com.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

• Contact Information: Name, company name, email address, and phone number when you submit enquiry forms or request quotations.
• Business Information: Product requirements, specifications, or technical queries shared during inquiries for hydraulic/pneumatic equipment.
• Usage Data: Pages visited, time spent on site, browser type, device type, and approximate geographic location (via IP address) collected automatically by our hosting provider.
• Communication Records: Emails or messages exchanged with our team for quotation, order, or support purposes.

2. How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Responding to product inquiries, quotation requests, and technical questions.
• Processing enquiries related to our products — hydraulic cylinders, CCM equipment, shearing machines, laddle slidegate systems, power packs, and cutting blades.
• Improving website content and user experience based on anonymised usage analytics.
• Communicating product updates, brochures, or relevant industrial information (only if you have opted in).
• Complying with applicable legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist in operating our website (e.g., hosting providers, email services), bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or regulatory authority in India.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred, subject to the same privacy protections.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymous.

You may disable cookies through your browser settings; however, some website features may not function correctly as a result.

5. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, or loss. Our website is hosted on secure servers with industry standard SSL encryption (HTTPS).

While we take security seriously, no internet transmission is completely secure. We encourage you not to share sensitive commercial information (such as order specifications) through public channels.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected (e.g., responding to your inquiry).
• Meet legal, accounting, or reporting requirements under Indian law.
• Resolve disputes or enforce agreements.

Enquiry data is typically retained for up to 3 years for business records and follow-up purposes.

7. Your Rights

You have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Opt out of any marketing communications from us at any time.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party platforms such as LinkedIn or WhatsApp. We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies before sharing any information.

9. Children's Privacy

Our website and services are intended for business professionals and industrial clients. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently done so, please contact us immediately.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and associated rules. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.